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Placing an order for repairs
Placing an order for repairs
James Scaggs avatar
Written by James Scaggs
Updated over 9 months ago

Placing an order is simple. After you log in just look for the "Create Order" button in your customer dashboard as shown below:

You will need to answer a few questions about the type and quantity of equipment you need repaired as well as your return shipping address.

Required fields

  • What type of equipment are you sending?

  • Choose the manufacturer of your equipment

  • How many total pieces of equipment are you sending?

  • Return shipping address with contact and phone number

Optional fields

  • Reference number (this is useful if you are a hosting provider and have an internal reference number from your ticketing system)

  • Notes

  • File upload (if you have a list of serial numbers you wish to append to your order. ACS will scan all of the serial numbers when we receive your order and compare against this list)

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